Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Clemios SARL
Bangangte, Cameroon
Email: info@clemios.com
Website: clemios.com

2. Overview of Data Processing

Clemios SARL processes personal data only to the extent necessary for providing a functional website and delivering requested services. Personal data is collected and used only with consent or where permitted by law.

3. Hosting

This website is hosted by Hostinger International Ltd. When you visit this website, the hosting provider automatically collects and stores information in server log files that your browser transmits. This includes:

• IP address (anonymised)
• Date and time of the request
• Browser type and version
• Operating system
• Referring URL
• Requested page

This data is processed on the basis of Art. 6(1)(f) GDPR. The legitimate interest is the technically error-free presentation and optimisation of this website. Server log files are stored for a limited period and then deleted.

4. Contact Form

When you submit a message through the contact form on this website, the following data is collected:

• Full name
• Work email address
• Company name
• Role (optional selection)
• Topic of interest (optional selection)
• OCPP version (optional selection)
• Message text

The contact form is implemented using Fluent Forms. Form data is stored in the WordPress database and forwarded to info@clemios.com by email. Processing is based on Art. 6(1)(a) GDPR (consent via the privacy checkbox) and Art. 6(1)(b) GDPR (pre-contractual enquiry).

Data submitted through the contact form is retained for the purpose of processing enquiries and is deleted when storage is no longer necessary, unless statutory retention periods apply.

5. Newsletter Opt-In

The contact form includes an optional newsletter opt-in checkbox. If selected, the email address provided is used for occasional engineering and company updates. Consent can be withdrawn at any time by contacting info@clemios.com. Processing is based on Art. 6(1)(a) GDPR.

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies to analyse website usage. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website, meaning your IP address is shortened by Google within EU member states before transmission.

Processing is based on Art. 6(1)(a) GDPR (consent). You can prevent cookies from being stored by adjusting your browser settings. You can also prevent data collection by Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

For more information, see the Google Privacy Policy.

7. LiteSpeed Cache

This website uses LiteSpeed Cache, a server-level caching plugin. LiteSpeed may store a temporary cookie to manage cache behaviour. This cookie does not contain personal data and is used solely for performance optimisation. Processing is based on Art. 6(1)(f) GDPR (legitimate interest in fast page loading).

8. Cookies

This website uses cookies. Cookies are small text files stored on your device by your browser. They do not cause damage and do not contain viruses.

Types of cookies used:

• Technically necessary cookies: Required for basic website functionality (e.g. session management, LiteSpeed Cache). Legal basis: Art. 6(1)(f) GDPR.
• Analytics cookies: Google Analytics cookies to understand website usage. Legal basis: Art. 6(1)(a) GDPR (consent).

For a complete list of cookies, see the Cookie Policy.

9. Your Rights

Under the GDPR, you have the following rights with respect to your personal data:

• Right of access (Art. 15 GDPR): You may request information about whether and which personal data is processed.
• Right to rectification (Art. 16 GDPR): You may request correction of inaccurate data.
• Right to erasure (Art. 17 GDPR): You may request deletion of your data, subject to statutory retention obligations.
• Right to restriction of processing (Art. 18 GDPR): You may request restriction of processing under certain conditions.
• Right to data portability (Art. 20 GDPR): You may request your data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21 GDPR): You may object to processing based on legitimate interest.
• Right to withdraw consent (Art. 7(3) GDPR): Consent can be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact: info@clemios.com

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority. Since Clemios SARL is based in Cameroon and serves EU clients, you may contact the supervisory authority in the EU member state of your habitual residence or place of work.

11. Data Transfer to Third Countries

As Clemios SARL is headquartered in Cameroon, some data processing occurs outside the European Economic Area. For data transfers to Cameroon, appropriate safeguards are in place, including standard contractual clauses where applicable. Data transferred to Google (USA) is covered by Google's data processing terms and the EU-US Data Privacy Framework.

12. Data Security

This website uses TLS (HTTPS) encryption for all data transmission. Technical and organisational measures are in place to protect stored data against unauthorised access, loss, or destruction.

13. Changes to This Policy

Clemios SARL reserves the right to update this privacy policy to reflect changes in data processing practices or legal requirements. The date of the last update is shown at the top of this page.