Privacy Policy

1. Data controller

The controller responsible for processing personal data on this website is:

Registre du Commerce et du Crédit Mobilier (RCCM)
RCCM number: RC/BGTE/2023/B/07
Tax ID: M072315969115P

Clemios SARL is a company incorporated under Cameroonian law and based in Cameroon. Clemios SARL currently has no establishment in Germany or any other Member State of the European Union.

Email: info@clemios.com
Website: clemios.com

2. Applicable data protection framework

This policy describes the processing of personal data by Clemios SARL as a company based in Cameroon. The following information includes documented processing activities as well as technical services whose actual use and specific configuration still require verification before publication.

For processing activities concerning individuals in the European Union, the applicable legal requirements must be assessed based on the specific circumstances. The general accessibility of this website alone is not sufficient for that assessment. The actual processing activities and their respective circumstances are decisive.

3. Overview of data processing

Clemios SARL processes personal data only to the extent necessary to operate this website and respond to enquiries or service requests. Personal data are processed only with consent or where another applicable legal basis permits the processing.

4. Hosting

This website is provided through Hostinger infrastructure. When this website is visited, the hosting provider automatically collects and stores information in server log files sent by the browser. This may include:

• IP address
• date and time of the request
• browser type and version
• operating system
• referrer URL
• page accessed

These data are processed to ensure the secure and reliable operation of the website and to display its content correctly. The specific legal basis and retention period must be confirmed legally and technically before publication.

5. Contact form

When a message is sent through the contact form on this website, the following data may be collected:

• full name
• business email address
• company name
• role, if selected
• topic of interest, if selected
• OCPP version, if selected
• message text

The contact form is operated with Fluent Forms. Based on the current documented technical status, form data is stored in the WordPress database and forwarded to contact@clemios.com. The recipients involved, actual storage locations, and configured retention or deletion periods must be verified before publication.

6. Google Analytics

This website may use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited. GA4 may be loaded through Google Tag Manager (GTM).

Google Analytics may use cookies to analyse website usage. Information about the use of this website may be transferred to and processed on Google servers, including servers in the United States. The specific configuration, IP masking, retention period, and activation of Google Signals must be confirmed before publication.

Whether and under which conditions Google Analytics is loaded and collects data must be verified legally and technically before publication. The actual consent configuration and the network behaviour before and after consent must be verified through reproducible technical testing.

Further information is available in Google's Privacy Policy.

7. LiteSpeed Cache

This website may use LiteSpeed Cache, a server-side caching plugin. LiteSpeed may use technical storage or cookies to control cache behaviour. Its purpose, scope, retention period, and specific cookie names must be verified technically before publication.

8. Google Fonts

This website may use Google Fonts or locally provided font files. If font files are loaded directly from Google servers, the IP address and browser metadata may be transmitted to Google. The actual integration must be verified technically before publication.

Further information is available in the Google Fonts Privacy FAQ.

9. Google Maps

Whether and how Google Maps is integrated, what data is processed, and whether connections to Google servers are established before consent must be verified technically and legally before publication.

Further information is available in Google's Privacy Policy.

10. hCaptcha

This website may use hCaptcha, a bot-detection service provided by Intuition Machines, Inc., to protect contact forms against automated spam submissions. When the contact form is used, behavioural data and browser metadata may be processed. The actual integration, legal basis, and consent configuration must be verified before publication.

Further information is available in the hCaptcha Privacy Policy.

11. Cookies

This website may use cookies and similar technologies. Cookies are small text files stored on the user's device by the browser.

The following cookie categories must be verified against the current technical setup:

• Strictly necessary cookies: Cookies required for basic website functionality, security, or consent management.
• Consent-management cookies: Complianz may store consent preferences so that the selection can be recorded and applied.
• Language-preference cookies: Polylang may store a language preference so that the website is displayed in the selected language.
• Analytics cookies: Google Analytics cookies may only be set after the required consent.

A complete list of the cookies actually used and their retention periods will be added after technical and legal review.

12. Rights of data subjects

Where the GDPR applies to a processing activity, data subjects have, in particular, the following rights regarding their personal data:

• Right of access (Article 15 GDPR): the right to obtain confirmation as to whether personal data concerning the individual are being processed and, where applicable, access to those data.
• Right to rectification (Article 16 GDPR): correction of inaccurate data.
• Right to erasure (Article 17 GDPR): deletion of data, subject to statutory retention obligations.
• Right to restriction of processing (Article 18 GDPR): restriction of processing under the statutory conditions.
• Right to data portability (Article 20 GDPR): provision of data in a structured, commonly used, and machine-readable format where the statutory conditions are met.
• Right to object (Article 21 GDPR): objection to processing based on legitimate interests.
• Right to withdraw consent (Article 7(3) GDPR): withdrawal of consent with effect for the future.

To exercise these rights, send a message to: info@clemios.com

13. Right to lodge a complaint

Where the GDPR applies, data subjects have the right to lodge a complaint with a data protection supervisory authority. The competent supervisory authority depends on the specific circumstances and must be confirmed legally before publication.

14. Processing of data outside the European Union

Clemios SARL is based in Cameroon. Personal data submitted to Clemios SARL through this website may be received and processed in Cameroon. The applicable legal requirements, recipients involved, and any safeguards required must be reviewed conclusively before publication.

When external services are used, personal data may also be processed outside the European Union. The services actually used, processing locations, and transfer mechanisms must be confirmed technically and legally before publication.

15. Data security

This website uses HTTPS for data transmission. Clemios SARL implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. No further details regarding these measures are stated unless supported by the verified technical setup.

16. Changes to this policy

Clemios SARL may amend this privacy policy if processing activities, technical services, or legal requirements change. The date of the latest update is shown at the beginning of this page.